Terms of Trade

Terms and conditions

  • Any disputes to be resolved with the parties concerned and to be settled by means of correction and/or a redo within New Zealand.
  • We do not reimburse other dental practices or procedures and associated travel.
  • Injuries, accidents, neglect and natural attrition is not covered by the warranty.
  • No cash refunds
  • All warranty work carried out at no charge but excludes additional flights, accommodation and any other associated expenses.
  • All fixed restorative work is guaranteed for 3 years. Blatant neglect of oral hygiene will nullify any warranties.
  • All price proposals will be in New Zealand  Dollars for savings Indication purposes only.
  • All payments to be in New Zealand Dollars

Payment terms

  • On acceptance of the Dental Direct treatment and pricing plan a non-refundable deposit of $1800 NZD is required to secure your appointment and surgery time.
  • The balance of the accepted pricing plan is to paid in full on or before your arrival for surgery and can be paid by either credit card, bank transfer, direct debit or cash in New Zealand currency. Daily exchange rates apply.
  • All goods and services remain the property of Dental Direct until paid for in full prior to the final fitting there of.